Terms of Service

These Terms of Service (the "Terms") are a binding agreement between you ("you," "user," or "your") and SKUA LABS SRL, a limited liability company registered in Romania, registered office at 85 Uverturii Boulevard, Building O14, Entrance A, Floor 4, Apartment 16, District 6, 060935 Bucharest, Romania, Trade Register number J2026049926004, tax identification number 55428943 ("SKUASCOUT," "we," "us," or "our"), which operates skuascout.com and the related SKUASCOUT application and services (together, the "Service").

By creating an account, accessing, or using the Service, you confirm that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference. If you do not agree, you must not use the Service.

Documents that form part of these Terms. Our How Credits Work page, our Pricing page and our Referral Program Terms form part of these Terms. Where any statement in those pages differs from these Terms, whichever is more favourable to you as a consumer applies.

Business customers. If you are using the Service on behalf of a company or other organization, you represent that you have authority to bind that entity, and "you" refers to that entity. Enterprise customers contract with us under a separate Enterprise Agreement, which replaces these Terms in full.

"Account", the account you create to access the Service. Your Account is active for as long as it exists and has not been deleted. Cancelling your Subscription, or your Account reverting to the free version after an unpaid renewal, does not make your Account inactive.

"Consumer", a natural person acting for purposes outside their trade, business, craft or profession. Where these Terms give rights to consumers, those rights do not apply to business purchasers.

"Subscription", a recurring paid plan giving access to the Service and a periodic allowance of Credits.

"Credits", the units consumed when you run certain analyses. There are three kinds:

• Allowance Credits, included with your plan. They are the level of use your plan covers for each billing period. They reset at the start of every period and do not carry over. You are paying for access at that level of use; you are not buying a stock of Credits.
• Referral Credits, the reward you receive under our referral program when someone you refer buys their first Subscription, not the bonus Credits added to that person's own free signup grant. They do not expire while your Account is active. You have not paid for them, so they have no refund value.
• Top-up Credits, purchased separately, in addition to your plan, as one-off packs. You buy these outright. They do not expire while your Account is active. Each pack is recorded separately, with the price you paid for it.

"User Content", data, inputs and files (including CSV files you upload), keywords, ASINs, niches and other materials you submit.

"Outputs", the research, scores, analyses, blueprints and other results the Service generates from your User Content.

You must be at least 18, or the age of legal majority where you live, and able to enter a binding contract.

Provide accurate information when creating your Account and keep it current. You are responsible for your login credentials and for activity under your Account. You may sign in by email and password or a supported third-party login.

Accounts are for a single user. Sharing an Account or credentials is not permitted.

Who we sell to. To keep pricing fair and to prevent repeated sign-ups designed to exploit the cooling-off period, we check at sign-up whether the email address matches one we have seen before, using a one-way fingerprint of it rather than a stored copy. Separately, when a referral reward is claimed, we compare the payment card used against the referrer's, and a match is held for review rather than acted on automatically. We do not profile your device or browser. How this works and how long we keep that information is explained in our Privacy Policy.

SKUASCOUT is an Amazon product-research platform. It helps you discover, validate and evaluate product opportunities through a multi-stage workflow and a set of standalone tools, and turns that work into scores and a product blueprint.

The Service is AI-powered. Analyses, scores, verdicts and blueprints are generated automatically, without a person at SKUASCOUT reviewing them before you see them.

Different parts of an Output are produced in different ways, and they may be combined in the same result:

• Data retrieved from external sources, marketplace listings, patent records, and similar information obtained from third-party providers and public registers. We pass this on as we receive it and do not independently verify it.
• Calculations and estimates derived from that data, including figures that are modelled or inferred rather than reported, such as sales and revenue estimates.
• Written analysis, scores, verdicts, summaries and recommendations produced by AI systems, including our own systems and those of third-party AI providers. Some of this is generated from retrieved data; some is generated by the AI system itself from its own general knowledge, without a specific source behind it.

We do not label which is which within an Output, and you should not assume that any particular figure, statement or conclusion is drawn from a verified source. AI systems can produce results that are inaccurate, incomplete, out of date or entirely fabricated, and may give different answers to the same question. Section 13 explains what this means for how you should use the Service.

We may change the AI providers and data sources we use. Section 5.2 sets out when a change of this kind affects what an analysis costs in Credits.

The Service evolves. Features may be added or changed over time. Where a change reduces what you get, Section 8 applies.

Beta and preview features. Some features are labelled beta, preview, early access or similar. These are made available so you can try them early, and they work differently from the rest of the Service:

• they may be incomplete, unreliable, or change substantially before general release;
• they may be withdrawn at any time, without this counting as a change under Section 8(b);
• results they produce should not be relied on to the same degree as the rest of the Service.

We will make clear which features are in beta, and the Service will always show the Credit cost of a beta feature before you run it. Where a beta feature fails, we return the Credits it used. Your statutory rights in respect of the rest of the Service are unaffected.

The Service provides research and decision-support tools. It does not guarantee any business outcome, sales, profit, or that any product or niche will succeed. See Section 13.

5.1 Plans

Current plans, prices and inclusions are on our Pricing page. Every tier includes the full feature set and differs only in its Credit allowance.

5.2 Credits and consumption rates

Each Subscription includes an allowance of Credits that refreshes at the start of each billing period.

Before you buy, our Pricing page shows what each type of analysis costs in Credits: a single figure where the cost is fixed, and a range where it varies with what you choose before the run. Before you run anything, the Service shows the exact cost of that specific action. You are never charged for an action you have not confirmed.

New features. We may add features that consume Credits and features that do not. We will make clear which is which before you use them, and the Service will show the exact cost of any action before you run it. Adding a feature does not reduce your Credit allowance or affect Credits you already hold.

Changing consumption rates, and making a free feature paid. We may adjust how many Credits an action consumes, and may make a feature that is currently free begin to consume Credits, where this is necessary because of:

• changes in the cost, availability or terms of the AI providers, data sources or APIs we depend on;
• changes to Amazon's platform, APIs, data or terms;
• a material change in the scope of an analysis or in the computational work it requires;
• compliance with law, regulation, or a decision of a court or regulator; or
• addressing a security vulnerability or protecting the integrity of the Service.

Where we increase how many Credits an action consumes, or make a free feature begin to consume Credits, we will tell you at least 30 days in advance by email.

An increase never takes effect in the middle of a billing period you have already paid for. For annual plans, "billing period" means your full twelve-month term. An increase never affects Credits already in your balance, your plan's allowance, or an analysis you have already run.

If an increase meaningfully reduces what you get, Section 8(b) gives you a right to leave.

5.3 How Credits are spent

Credits are spent in order of expiry: whichever Credits expire soonest are used first. Credits with no expiry date are used after those that have one, so the Credits you paid for, your Top-ups, are always used last. Where you hold more than one Top-up purchase, the oldest is spent first.

Allowance Credits expire at the end of each billing period and do not carry over. Referral Credits and Top-up Credits do not expire while your Account is active.

5.4 Top-ups

You may buy additional Credits at any time. Each Top-up pack is a fixed number of Credits at a fixed price, shown on our Pricing page. Top-up Credits are added once payment is confirmed.

5.5 Free signup grant

New Accounts receive a one-time grant of 250 free Credits, with no payment card required. If you signed up through a referral link, a further 250 bonus Credits are added to that grant, 500 in total, as described in our Referral Program Terms. The grant does not renew and expires 30 days after you register. It does not convert into a paid plan, and we will never charge you at the end of it. When it is used up or expires, your Account, history and results remain accessible; you will need a plan or a Top-up to run further analyses.

Free Credits are once per person, not once per Account. If you have had an Account with us before, including one you deleted, a new Account receives no free Credits. That covers both the signup grant and the referral bonus, whether or not you subscribed the first time.

The same applies to the referral reward. A referral only earns a reward where the person referred is genuinely new to SKUASCOUT. Where someone who has had an Account before signs up again through a referral link, no reward is earned, by the original referrer or by anyone else.

Where you delete an Account and sign up again within the recovery period in Section 16, we will offer to restore your existing Account rather than create a new one.

We may change or end free offerings at any time for new signups.

5.6 If an analysis fails

Where an analysis fails because of a fault on our side, we return the Credits.

We check your inputs before spending any Credits. Where an analysis is genuinely performed and only then fails because of a problem with the input you supplied, the Credits are used and we explain what went wrong. If you cancel a running analysis, the Credits are returned, as long as there was a live run to interrupt. A run that already finished and delivered its result keeps its charge.

Detail is on the How Credits Work page.

Payments are processed by Stripe. By subscribing you authorise us and our processor to charge your payment method for applicable fees, taxes and Top-ups. We do not store full card details.

Renewals. Subscriptions renew automatically at the end of each billing period. They renew at the same price, unless we notify you of a change at least 30 days before the renewal date. We will email you before each annual renewal with the renewal date and the exact amount.

Changing your plan. You may change your plan from your billing settings. You can make one plan change per credit month, a change of tier or of billing frequency. On an annual plan your credit month runs from your billing date, so that is one change a month, twelve across the year, and not one for the whole term.

The following never count as a plan change and are always available: cancelling your Subscription; buying Top-up Credits; reversing a scheduled downgrade before it takes effect; and any billing event such as a failed or retried payment.

A change you make in response to a change we announced, a price increase, a change to Credit consumption rates, or a material change to the Service, does not count against your one change. Exercising any right under Section 7 or Section 8 is not a plan change.

Cancelling. You may cancel at any time. Cancellation takes effect at the end of the current billing period; you keep access until then and are not charged again.

Failed payments. If a payment fails, we retry it over a 7-day period and email you. During that time you keep full access to your Account, and your Referral and Top-up Credits remain available. We do not lock you out.

Your Allowance Credits for the new period do not arrive until payment succeeds. Allowance Credits do not carry over, so those from the period just ended expire on the original renewal date as usual. Until the payment goes through you will have only the Referral and Top-up Credits in your balance.

Once payment succeeds you receive the new period's allowance in full. If your Subscription is continuing, your billing date also moves to the day the payment was taken, so you do not lose days. We never move it in a way that would end the period you have already paid for sooner than the date you already have. If you had already asked us to cancel, the date stays where it was: the period you have paid for runs to its original end, and nothing renews after it.

If payment does not succeed within the retry period, your Subscription ends and your Account reverts to the free version, keeping your access and any remaining Referral and Top-up Credits.

Price changes. We give at least 30 days' notice of any price increase, taking effect at your next renewal after the notice period.

Taxes. The price you see is the price you pay, unless a destination-country tax applies, in which case it is shown at checkout and on your invoice before you pay.

All prices are stated in US dollars (USD).

7.1 Who this section applies to

Sections 7.2 to 7.5 give rights to consumers in the EU and EEA, and we extend the same rights to consumers in the United Kingdom. Business purchasers have no statutory right of withdrawal.

Nothing in these Terms limits mandatory rights you have under the consumer-protection law of your country of residence.

7.2 Your 14-day right of withdrawal

If you are a consumer, you may withdraw from your Subscription or Top-up within 14 days, without giving a reason.

When the period starts. The 14 days run from the day the contract is concluded, the day you subscribe or buy a Top-up. Our free signup grant does not create a paid contract, so the period does not run from registration.

How to withdraw. Use the "Withdraw from your contract here" function in your Account. It is available throughout the 14 days, except while a request to delete your Account is pending, in that case email us at hello@skuascout.com and every right in this Section applies unchanged. You submit your withdrawal, then confirm it, and we send you an email acknowledging it and recording its content and the date and time it was sent.

You may also withdraw by any other clear statement, email hello@skuascout.com, or use the model form in Section 7.6.

Our refund. Subject to 7.3 and 7.4, we refund all sums received from you without undue delay and within 14 days of being informed, using the same payment method you used, with no fee to you.

7.3 Subscriptions, if you have used Credits

Using the Service during the 14 days does not take away your right to withdraw. It only affects the amount.

Your plan's Credit rate is the fee for one billing period divided by the Credits in that period's allowance. Where you paid a discounted price, the rate is calculated on the amount you actually paid.

Refund = amount paid − (Credits used × your plan's Credit rate)

The deduction never exceeds the amount you paid. If you used no Credits, you receive a full refund.

Example, monthly. You are on Diamond at $99.99 per month, including 2,500 Credits. Your rate is $0.040 per Credit. You use 300 Credits and withdraw on day 9. We deduct $12.00 and refund $87.99.

Example, annual. You are on Diamond annual at $959.88 per year, with 2,500 Credits per month. One month is worth $79.99, so your rate is $0.032 per Credit. You use 300 Credits and withdraw on day 9. We deduct $9.60 and refund $950.28.

Annual cap. On an annual plan the deduction never exceeds one twelfth of the annual fee.

At checkout, before you pay, we ask you to confirm that you want us to begin immediately and to acknowledge what that means for this right. Confirming is required to complete the purchase. Your right to withdraw is unaffected by it; what it changes is the deduction for Credits you have already used, set out above.

If our information was defective. If we failed to give you the required information about your right of withdrawal, or failed to obtain your request to begin, you owe nothing for Credits used and receive a full refund.

7.4 Top-ups, if you have used Credits

Each Top-up pack is a single purchase at a fixed price. If you withdraw, we refund the proportion of the pack you have not used:

Refund = (Credits unused ÷ Credits in the pack) × amount paid

Example. You buy a 1,000-Credit pack for $59.99 and use 200 Credits, then withdraw on day 6. You have 800 Credits left, so we refund (800 ÷ 1,000) × $59.99 = $47.99.

If you used no Credits, you receive a full refund. Where you hold more than one pack, Credits are taken from the oldest pack first, and each pack is refunded separately.

Referral Credits are not part of a Top-up purchase and are not affected by a withdrawal.

7.5 After the 14 days

Your Subscription runs to the end of its term. We do not refund billing periods you have begun, and we do not refund Credits you have used.

Monthly plans end at the close of the current billing period.

Annual plans run to the end of the year you paid for. If you decide to stop using the Service partway through, we do not refund the remainder, you keep full access until your term ends, and you can turn off renewal at any time.

Top-ups are not refundable after 14 days, but Top-up Credits do not expire while your Account is active.

This does not affect Section 8, which applies for as long as your Subscription runs, or your rights in respect of billing errors and unauthorised payments, which we always refund.

7.6 Model withdrawal form

To SKUA LABS SRL, 85 Uverturii Boulevard, Building O14, Entrance A, Floor 4, Apartment 16, District 6, 060935 Bucharest, Romania, hello@skuascout.com:

I hereby give notice that I withdraw from my contract for the supply of the following service:

These rights apply for as long as your Subscription runs, regardless of Section 7.5.

(a) If the Service does not work as it should. If the Service is not as described, does not have the features we announced, or otherwise fails to conform to the contract, tell us and we will bring it into conformity. If we cannot, you may claim a proportionate price reduction or terminate.

If you terminate, we refund the proportionate part of the price for the period during which the Service was not in conformity, plus everything you paid in advance for the remainder of your term. You are not liable to pay for use during a non-conforming period. We refund within 14 days.

These are your statutory rights under Romanian Emergency Ordinance 141/2021, which implements EU Directive 2019/770. Nothing in these Terms limits them.

(b) If we change the Service and it reduces what you get. We may modify the Service beyond what is needed to keep it working only for the reasons listed in Section 5.2, at no cost to you, and with advance notice by email.

If a modification, including an increase in Credit consumption rates, or a feature that was free beginning to consume Credits, negatively affects your access to or use of the Service in more than a minor way, you may terminate free of charge within 30 days of that notice or of the change, whichever is later, with the refunds described in (a).

(c) If we raise the price. Never during a term you have paid for. See Section 6.

We may offer a referral program letting you share a unique link. Someone who signs up through your link receives bonus Credits added to their free signup grant, and you receive a reward in Referral Credits once they buy their first Subscription.

Rewards are provisional for 14 days. They are available to use immediately, but if the referred person exercises their right of withdrawal during that period we remove the reward from your Referral Credit balance. We only ever remove Credits from that balance, never from your allowance or from Credits you have paid for. After 14 days the reward is permanent, unless the payment behind it is charged back through the buyer's bank or found to be fraudulent, in which case we may remove the unspent part of the reward at any time.

Referral Credits are not refundable and have no cash value.

We may withhold rewards, reverse unspent rewards, and disable links, where we reasonably suspect fraud, self-referral or abuse.

Full details, reward amounts, eligibility, attribution, monthly limits and fair use, are in our Referral Program Terms, which form part of these Terms.

As between you and us, you own your User Content and the Outputs generated for you. We claim no ownership of your research, analyses or product blueprints.

Outputs are not exclusive to you. Because Outputs are generated automatically from public data, another user asking a similar question may receive similar or identical results. We cannot and do not grant you exclusivity over an Output, and receiving one does not stop us generating comparable results for others. Nothing here affects any rights you have in your own User Content or in a product you actually develop.

You grant us a limited, non-exclusive, worldwide licence to host, process and use your User Content solely to operate, secure and improve the Service for you. We may use aggregated and de-identified data that does not identify you to improve the Service.

You are responsible for your User Content and confirm you have the rights necessary to submit it.

Personal data in what you upload. Files you upload may contain information about other people, for example seller names where a seller trades as an individual. You confirm that you have a lawful basis for providing that information to us and for us to process it in order to generate your Outputs, and that doing so does not breach any applicable data protection law. If you are subject to the GDPR or an equivalent regime, you remain responsible for your own obligations in respect of that information. How we handle it is described in our Privacy Policy.

What belongs to us

The Service itself belongs to us. That includes its software, source code, design, interface, databases, scoring methodologies, documentation, and the SKUASCOUT name and logo, together with all intellectual property rights in them. These rights are owned by us or licensed to us, and nothing in these Terms transfers any of them to you.

Our name and logo. SKUASCOUT and the SKUASCOUT logo are trade marks of SKUA LABS SRL. You may refer to the Service by name, to say you use it, review it, or link to it. You may not use our name or logo as your own, in a way that suggests we endorse or are affiliated with you, or in a domain name, app name, product name or company name, without our written permission.

Your licence to use the Service is limited to what Section 3 allows, for as long as your Account is open. It is not exclusive, not transferable, and does not include any right to copy, modify, or create derivative works from the Service, beyond what applicable law permits regardless of contract.

Feedback. If you send us suggestions or ideas about the Service, we may use them without any obligation to you. This does not affect your rights in your own User Content or Outputs.

You agree not to: use the Service unlawfully or in breach of these Terms; scrape or extract data or Outputs except through features we provide; resell or redistribute the Service or its Outputs except as permitted; reverse-engineer the Service or attempt to derive its source code or models; use the Service to build or train a competing product; share your Account or circumvent usage or Credit limits; introduce malware or interfere with the Service's security; or misuse the referral program.

We may investigate suspected breaches and may suspend or terminate Accounts accordingly.

The Service relies on third-party platforms and data including Amazon marketplace data, Rainforest API (for retrieving Amazon listing data), supplier listing data from Alibaba, and patent data from Google Patents, retrieved through SerpApi. We are not affiliated with, endorsed by, or sponsored by any of them.

Supplier information. Where the Service identifies potential suppliers and indicative costs, that information comes from public supplier listings. Prices shown are listing prices, not quotes issued to you, and any verification status shown is assigned by the source platform, not by us. We do not vet suppliers, and you should carry out your own checks before entering into any arrangement or sending money to anyone.

CSV uploads. You may upload your own product data as a CSV file. The Service reads the columns it recognises and ignores the rest. You are responsible for having the right to use any data you upload, including under the terms of any service you obtained it from.

AI providers. The Service also depends on third-party AI providers, who process the inputs you submit in order to generate your Outputs. The providers we currently use are named in our Privacy Policy, which we keep up to date as they change. Under our agreements with them, your inputs are not used to train their models.

We may change AI provider, and a change may affect how many Credits an analysis consumes, see Section 5.2. If a provider becomes unavailable, parts of the Service may be interrupted until we restore access or move to another provider.

You are responsible for ensuring your use of the Service, and of any data you import or export, complies with those parties' terms. Where you breach an agreement you have with a third party, for example by uploading data you were not licensed to use elsewhere, that is a matter between you and them, and responsibility for it does not pass to us. We are not responsible for the availability or accuracy of third-party data, fees, tariffs or rates. Tariff and fee information is guidance and may not reflect the latest official figures; verify independently before making financial commitments.

If you are a consumer, this section does not limit your rights under Section 8 or any other mandatory consumer right. Statutory rights to a service that conforms to the contract apply regardless of anything in this section.

SKUASCOUT provides research and decision-support tools only. We do not provide business, financial, legal, tax or investment advice, and the Service is not a substitute for your own due diligence. Scores, verdicts, estimates and blueprints are informational and do not guarantee any result.

Everything the Service produces is generated automatically, and none of it is verified. As explained in Section 4, an Output can combine data retrieved from third parties, figures we calculate or estimate from that data, and written analysis produced by AI systems, some of which is generated from retrieved data and some of which the AI system produces from its own general knowledge.

This means:

• Retrieved data may be wrong or out of date. We pass on what third-party sources give us and do not independently verify it.
• Estimates are estimates. Sales figures, revenue figures and similar numbers are modelled, not reported. Actual results will differ.
• AI-generated statements may have no source at all. A confident, specific, plausible-sounding statement, including names, numbers, dates, citations or references, may simply be wrong.
• The same question may give different answers on different runs.

Treat every Output as a starting point for your own research, not as a finding you can act on. Verify anything that matters against the original source before committing money to it.

Patent and regulatory research, please read this. Some features surface patents that may relate to a product, and regulations that may apply to it. These results are produced automatically from public sources by an AI system. Nobody at SKUASCOUT reviews them, and no lawyer, patent attorney or regulatory specialist is involved.

This means:

• Any risk rating is an automated indication, not a legal opinion. It is not a freedom-to-operate analysis, a patent clearance search, or advice that a product does or does not infringe anything.
• Results may be incomplete or wrong. Relevant patents may be missing. Listed patents may not actually apply, may have lapsed, or may cover something different from what the summary suggests. AI systems can misread or misattribute patent claims. We link to the original record for every patent so you can check it.
• Listed regulations may not apply to you, and others may. Requirements vary by product, formulation, claims made, jurisdiction and channel, and they change.
• Before you rely on any of it, have a qualified patent attorney or regulatory advisor review your specific product. This is not optional caution, it is the only way to establish whether a product is clear to sell.

We accept no responsibility for decisions taken on the basis of these results, whether the outcome is that you proceed with a product or that you abandon one. Nothing in this paragraph limits your rights under Section 8 or any other mandatory consumer right.

To the maximum extent permitted by law, and subject to the first paragraph of this section and to Section 8, the Service is provided "as is" and we do not warrant that it will be uninterrupted, error-free or that any estimate is accurate or complete.

To the maximum extent permitted by law, we will not be liable for indirect, incidental, special, consequential or punitive damages, or for loss of profits, revenue, goodwill or business opportunities.

We keep daily backups of your data and will take reasonable care to preserve it. Liability for loss of your data is not excluded and is subject to the cap below. Backups mean we can normally restore the Service after a failure, but they are not a guarantee that no data is ever lost, depending on when a failure occurs, recent work may not be recoverable. We recommend exporting anything you particularly need to keep.

To the maximum extent permitted by law, our total aggregate liability arising out of or related to the Service will not exceed the greater of the total amount you paid us in the 12 months before the event giving rise to the claim, or EUR 100.

Nothing in these Terms excludes or limits liability that cannot be excluded under applicable law, including liability for fraud, for death or personal injury caused by negligence, or any mandatory consumer rights.

You agree to indemnify us against claims, damages, liabilities and reasonable expenses arising from your User Content, your use of the Service, your breach of these Terms, or your violation of any law or third-party rights. This does not apply to the extent a claim arises from our own breach, or from rights you hold as a consumer.

You may stop using the Service and close your Account at any time. If you delete your Account, you have 30 days to recover it, including any unused Referral and Top-up Credits. After that, deletion is permanent and unused Credits are lost. We will show you your Credit balance before you confirm.

Dormant Accounts. If you do not sign in for 24 months, we may close your Account. We will email you at the address on your Account at least 30 days beforehand, and simply signing in during that period keeps it open. If we close your Account this way, it follows the same path as deletion above: you have 30 days to recover it, including any unused Credits, after which closure is permanent.

We may suspend or terminate your access on notice where you breach these Terms, fail to pay, or where we reasonably believe your use poses a risk to the Service, other users or third parties. Where the risk requires immediate action we may act first and notify you promptly afterwards.

You can respond. Before we close an Account we will use the contact details on it to tell you why, and you can put your side of it to us at hello@skuascout.com. We will consider what you tell us. That does not oblige us to reverse the decision, but we would rather hear from you than get it wrong.

Where we terminate for reasons other than your breach, we refund the unused part of any prepaid fees and any unused Top-up Credits.

On termination your right to use the Service ends. We handle your data as set out in our Privacy Policy. Sections that by their nature survive termination will do so.

We may update these Terms where this is necessary because of:

• changes to the Service, its features, or how it is delivered;
• changes in applicable law or regulation, or guidance from a regulator;
• a decision of a court or competent authority;
• changes to requirements imposed by our payment processor or other providers we rely on;
• correcting errors or ambiguities, or improving clarity, provided this does not reduce your rights; or
• a change in our business structure, such as a merger or reorganisation.

If we make material changes we will give reasonable notice by email or in-app before they take effect. If you do not accept a material change, you may terminate and we will refund the unused part of any prepaid fees. Continued use after the change takes effect indicates acceptance.

How we handle personal data is described in our Privacy Policy. Our use of cookies is described in our Cookie Policy.

These Terms are governed by Romanian law, and the courts of Bucharest, Romania have jurisdiction over any dispute.

If you are a consumer, this does not deprive you of the protection of the mandatory law of the country where you live. You may bring proceedings against us either in the Romanian courts or in the courts of your own country, and we may bring proceedings against you only in the courts of the country where you live.

If you are a consumer with a complaint, contact us first at hello@skuascout.com. In Romania you may also contact the National Authority for Consumer Protection (ANPC, anpc.ro), including its alternative dispute resolution service. If you live elsewhere in the EU or EEA, your national consumer authority or European Consumer Centre can direct you to a dispute resolution body.

• Entire agreement. These Terms and the documents referenced in them are the entire agreement between us regarding the Service.
• Severability. If any provision is unenforceable, the rest remain in effect.
• No waiver. Failure to enforce a provision is not a waiver of it.
• Assignment. You may not assign these Terms without our consent; we may assign in connection with a merger, acquisition or sale of assets.
• Force majeure. We are not liable for delays caused by events beyond our reasonable control.
• Notices. We may send notices to the email associated with your Account.

SKUASCOUT and the SKUASCOUT logo are trade marks of SKUA LABS SRL.

hello@skuascout.com, or SKUA LABS SRL, 85 Uverturii Boulevard, Building O14, Entrance A, Floor 4, Apartment 16, District 6, 060935 Bucharest, Romania.